Privacy Policy

Effective Date: May 20, 2025

1. Introduction

One Jump Inc. ("One Jump," "we," "us," or "our") operates mobile applications and web services. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our applications available on the Apple App Store, Google Play Store, and our websites (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.

2. Information We Collect

Information you provide directly:

• Account registration details such as name, email address, and username
• Profile information you choose to add
• Communications you send to us (support requests, feedback)
• Content you create or submit through the Services

Information collected automatically:

• Device information (device model, operating system version, unique device identifiers)
• Usage data (features accessed, actions taken, time and duration of use)
• Log data (IP address, browser type, referring pages, access times)
• Analytics data to help us understand how our Services are used

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and manage your account
• Respond to your requests, comments, and questions
• Send service-related notices and updates
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: Third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal requirements: When required by law, regulation, or legal process
• Safety and protection: To protect the rights, property, or safety of One Jump, our users, or others
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Services. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data portability: Request your data in a portable format

To exercise any of these rights, please contact us at [email protected].

8. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at [email protected].

9. Third-Party Services

Our Services may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those of your country. We take appropriate steps to ensure that your information receives adequate protection in the jurisdictions where we process it.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. As noted above, we do not sell personal information. To exercise your California privacy rights, contact us at [email protected].

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Effective Date" above. Your continued use of the Services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

One Jump Inc.
Email: [email protected]
Website: onejumpinc.com